Cafe Loyalty Pricing, Plans From $49/mo
No app. Unlimited customers, QR check-ins and branded rewards from $49/month. Google reviews on autopilot on the Business plan. No lock-in.
Try any plan free for 30 days, nothing charged, cancel anytime.
Simple, transparent pricing
Every plan includes unlimited customers and a 30-day free trial.
Starter
Replace stamp cards or introduce a loyalty program.
$49/month AUD
- Unlimited customers
- QR code loyalty system
- Reward redemption & your branding
- Anti-fraud protection
- Ticket support
Professional
Bring customers back more regularly.
$79/month AUD
- Unlimited customers
- 150 SMS credits/month, automated welcome, rewards & anniversary
- Advanced analytics (busy times, habits)
- Custom branding colors
- Priority ticket support
Most Popular + Google Reviews
Business
Grow loyalty and Google Reviews.
$169/month AUD
- GOOGLE REVIEW REQUESTS
- Customer win-back & retention campaigns
- Unlimited customers (perfect for busy cafes)
- 400 SMS credits/month included
- Smart review timing
- Priority phone support
This plan typically pays for itself in increased foot traffic
Professional includes 150 SMS credits/month and Business 400 SMS credits/month, top up anytime from $0.10 a text. Prepaid bundle credits roll over and never expire; monthly plan credits refresh each billing period.
Bigger operation or multiple locations? Let's talk →
Every Plan Includes
Unlimited Customers
Every plan, no exceptions
No App, Ever
QR check-in, no downloads or physical cards
Up in 5 Minutes
Sign up, customise, print your QR poster
30-Day Free Trial
Nothing charged for 30 days
SMS Credits
Starter doesn't include SMS. Professional and Business include monthly SMS credits (150 and 400) for welcome, reward and anniversary texts, review requests, and customer-initiated status checks (each one uses a credit too). When you need more, buy prepaid bundles, from $0.10 per SMS. Prepaid bundle credits roll over and never expire; monthly plan credits refresh each billing period and don't carry over.
50
SMS credits
$7
$0.14 per SMS
100
SMS credits
$13
$0.13 per SMS
250
SMS credits
$30
$0.12 per SMS
500
SMS credits
$50
$0.10 per SMS
How the maths works
- Your plan's monthly credits refresh each billing cycle, 150 on Professional, 400 on Business
- Monthly credits are drawn down first; prepaid bundle credits follow
- Prepaid bundles never expire. They sit in your account until used
- Run out of credits? Check-ins and rewards keep working. Only SMS notifications pause
- Credits cover: welcome messages, reward alerts, review requests, and customer-initiated status checks (limited to once a day per phone, but each one still uses a credit)
- Rough guide: a new customer's loyalty journey typically triggers about 2 automated texts (welcome + reward-ready), so 150 credits ≈ about 75 new customers a month on Professional, and 400 credits ≈ about 200 on Business. This is an estimate, not a guarantee. Actual usage depends on how many texts each customer ends up receiving
Compare Plans
| Feature | Starter $49/mo | Professional $79/mo | Business $169/mo |
|---|---|---|---|
| Customer Limit | Unlimited | Unlimited | Unlimited |
| Monthly SMS Credits | Not included | 150 | 400 |
| QR Code Loyalty System | Included | Included | Included |
| Unlimited Check-Ins | Included | Included | Included |
| Custom Branding | Included | Included | Included |
| Anti-Fraud Protection | Included | Included | Included |
| Staff Verification Modes | Included | Included | Included |
| Customer Portal | Included | Included | Included |
| Analytics Dashboard | Basic | Advanced | Advanced |
| Customer Segmentation | Not included | Included | Included |
| SMS Marketing (welcome, reward & anniversary) | Not included | Included | Included |
| Automated Google Review Requests | Not included | Not included | Included |
| Advanced SMS Automations (win-back & retention) | Not included | Not included | Included |
| Support | Ticket | Priority Ticket | Phone + Ticket |
Common Questions
Is there a free trial?
Yes, 30 days free. We ask for a card but charge nothing for 30 days, and you can cancel anytime. Every plan includes unlimited customers and there's no app to install.
Is there a free trial?
Yes, 30 days free. We ask for a card but charge nothing for 30 days, and you can cancel anytime. Every plan includes unlimited customers and there's no app to install.
Which plan is right for me?
Just opened or want the essentials? Starter ($49/mo) covers QR check-in, reward redemption, and your own branding for unlimited customers. Established cafe wanting to bring customers back? Professional ($79/mo) adds customer segmentation, advanced analytics, and SMS marketing. That covers welcome, reward and anniversary texts. Want automated Google review requests plus advanced SMS automations for customer win-back and retention campaigns, on top of everything in Professional? Business ($169/mo). You can switch at any time from your dashboard.
Which plan is right for me?
Just opened or want the essentials? Starter ($49/mo) covers QR check-in, reward redemption, and your own branding for unlimited customers. Established cafe wanting to bring customers back? Professional ($79/mo) adds customer segmentation, advanced analytics, and SMS marketing. That covers welcome, reward and anniversary texts. Want automated Google review requests plus advanced SMS automations for customer win-back and retention campaigns, on top of everything in Professional? Business ($169/mo). You can switch at any time from your dashboard.
Can I switch or cancel my plan?
Yes, change or cancel your plan anytime from your dashboard. No forms, no phone calls. Upgrades take effect immediately.
Can I switch or cancel my plan?
Yes, change or cancel your plan anytime from your dashboard. No forms, no phone calls. Upgrades take effect immediately.
Is there a limit on customers?
No. Every plan, Starter, Professional, and Business, includes unlimited customers. You never need to upgrade just because you've grown.
Is there a limit on customers?
No. Every plan, Starter, Professional, and Business, includes unlimited customers. You never need to upgrade just because you've grown.
What happens if I run out of SMS credits?
Check-ins, rewards, and your loyalty program keep running. Only the SMS notifications pause. Top up with a prepaid bundle (50 credits for $7) and messages resume. Your loyalty never goes dark.
What happens if I run out of SMS credits?
Check-ins, rewards, and your loyalty program keep running. Only the SMS notifications pause. Top up with a prepaid bundle (50 credits for $7) and messages resume. Your loyalty never goes dark.
Are there setup fees or contracts?
No setup fees and no contracts. All plans are month-to-month. Cancel any time from your dashboard, no forms, no phone calls.
Are there setup fees or contracts?
No setup fees and no contracts. All plans are month-to-month. Cancel any time from your dashboard, no forms, no phone calls.
How does SMS pricing work?
Starter has no SMS credits included. Professional includes 150 SMS credits/month and Business includes 400/month, covering welcome, reward and anniversary texts, review requests, and customer-initiated status checks. Need more? Buy prepaid bundles from $0.10 per SMS — those never expire and roll over indefinitely. Monthly plan credits are used first; they don't carry over and simply refresh each billing period.
How does SMS pricing work?
Starter has no SMS credits included. Professional includes 150 SMS credits/month and Business includes 400/month, covering welcome, reward and anniversary texts, review requests, and customer-initiated status checks. Need more? Buy prepaid bundles from $0.10 per SMS — those never expire and roll over indefinitely. Monthly plan credits are used first; they don't carry over and simply refresh each billing period.
Which plan includes Google Reviews automation?
Business ($169/mo) sends automated review requests via SMS after configurable visit milestones, timing you control, with optional follow-up reminders. Business also adds advanced SMS automations for customer win-back and retention campaigns, on top of everything in Professional. See how it works.
Which plan includes Google Reviews automation?
Business ($169/mo) sends automated review requests via SMS after configurable visit milestones, timing you control, with optional follow-up reminders. Business also adds advanced SMS automations for customer win-back and retention campaigns, on top of everything in Professional. See how it works.
Do unused SMS credits expire?
Prepaid bundle credits never expire and roll over indefinitely until you use them. Included monthly plan credits (150 on Professional, 400 on Business) refresh at the start of each billing period, so it is best to use them within the month.
Do unused SMS credits expire?
Prepaid bundle credits never expire and roll over indefinitely until you use them. Included monthly plan credits (150 on Professional, 400 on Business) refresh at the start of each billing period, so it is best to use them within the month.
Have more questions? Visit our complete FAQ or contact our team.
Ready to get started?
- Unlimited customers, no limit to grow into
- Custom branding, QR codes, and analytics dashboard
- Staff verification, open check-ins or staff-confirmed mode
- Customer portal so regulars can check their own progress
- Month-to-month, upgrade, downgrade, or cancel any time
Card required, nothing charged for 30 days. Unlimited customers, no app.